Front Desk Receptionist

The Joint Chiropractic•Chapel Hill, NC

1d•$15 - $18•Onsite

About The Position

We are seeking an organized, personable, and detail-oriented Front Desk Wellness Coordinator to join our Durham team. This position is ideal for someone who enjoys working directly with patients, providing excellent customer service, and contributing to a positive, professional wellness environment.

Requirements

1+ year of sales experience required
Comfortable using phone systems, scheduling software, electronic records, and point-of-sale systems
Confident discussing services, memberships, and packages with patients
Ability to multitask, stay organized, and work efficiently in a fast-paced environment
Dependable, professional, positive, and team-oriented

Nice To Haves

Strong customer service and interpersonal communication skills
2+ years of customer service experience preferred
Prior front desk, receptionist, healthcare, wellness, or administrative experience preferred

Responsibilities

Greet patients and members upon arrival and complete check-in procedures
Answer incoming phone calls and respond to electronic messages in a timely and professional manner
Schedule, confirm, and manage appointments using clinic scheduling systems
Process payments and support point-of-sale functions
Educate patients on available membership and package options
Support patient retention and clinic sales goals
Maintain accurate records and complete basic reporting tasks
Provide general administrative and front desk support to ensure smooth daily clinic operations
Help create a welcoming, efficient, and professional patient experience