Front Desk Receptionist

Anne Arundel Dermatology • Glen Burnie, MD

11d • $17 - $22 • Onsite

About The Position

We are seeking a professional, bright, and enthusiastic front desk receptionist with excellent people and communication skills. You will play a vital role not only in the efficient operation of our practice but will also help to shape patient experience through your friendly, professional, and attentive interaction with each patient. You will coordinate the flow of patients through the office, assist patients with payments, help with billing and insurance information, schedule appointments, maintain patient charts as well as various other administrative tasks.
Founded 50+ years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services to each and every one of its patients, Anne Arundel Dermatology has assembled the finest group of dermatologists in the Mid-Atlantic and Southeastern states. With 250+ clinicians and 110+ locations in 7 states, we’re thriving, growing, and looking to add talented individuals to our team!
Why join Anne Arundel Dermatology?
We are committed to continual training and education for our physicians and staff. We are on top of the latest developments in dermatology including ongoing research, emerging treatments, new medications and prevention methods. You can find more than just a job with Anne Arundel Dermatology. We believe in providing our new associates with intensive hands on training and long-term career growth opportunities from within.

Requirements

• High School Graduate or GED (required).
• Excellent customer service and communication skills.
• Knowledge of HIPAA standards.
• Must be able to manage multiple tasks simultaneously.
• Excellent organizational and time management skills.
• Ability to function well in a fast-paced and at times stressful environment.
• Detail-oriented
• Working knowledge of multi-line phone system.
• Able to operate standard office equipment (i.e. computer, fax, copier, scanner, etc)
• Intermediate computer skills and experience in EMR utilization
• Fluent in English.
• Ability to sort and file materials correctly alphabetically or numerically.
• Ability to travel to and provide coverage for other local offices as-needed.
• Sitting, some standing, stooping and reaching.
• Manual dexterity sufficient to operate a keyboard.
• Correctable vision to 20/20 and hearing within a normal range for telephone contacts.
• Lifting and carrying up to 30 pounds.

Nice To Haves

• 1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting (preferred).
• Previous experience in Dermatology (preferred)

Responsibilities

• Greeting patients and completing their check-in and check-out process.
• Entering new patient information into the computer and reviewing patient charts for accuracy and verification.
• Ensuring all signatures have been obtained.
• Collecting payments as necessary.
• Greeting each patient in a pleasant and professional manner.
• Screening calls, scheduling appointments and referrals.
• Taking accurate, concise phone messages.
• Entering complete patient demographics when making appointments.
• Evaluating chart data to verify all information has been received, completed and signed.
• Checking-in and checking-out patients.
• Tracking patients in the reception area and communicating with patients as needed.
• Proactively collecting patient payments.
• Updating product inventory weekly.
• Treating patients with dignity and empathy.
• Fulfilling inventory orders.
• As closer – running end of day reports & balancing payment totals.
• Distributing incoming reports and correspondence in patient charts.
• Ensuring all phone messages, faxes, and interdepartmental mail are addressed immediately.
• Assisting other staff as needed.
• Other duties assigned as deemed necessary by management.

Benefits

• Medical, Dental & Vision insurance – effective 1st of the month after date of start
• Short-term and long-term disability, Voluntary life (employee, spouse, and child), Critical Illness, and Hospital Indemnity – Effective the 1st of the month following date of hire
• Company provided Basic Life/AD&D insurance
• Paid time off
• Paid holidays
• Retirement Savings account
• Employee discount on cosmetic services and products

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED