PT Front Desk Receptionist

Excel Orthopaedic Specialists • Woburn, MA

22h • Onsite

About The Position

The Front Desk Receptionist will be responsible for various administrative tasks in a physical therapy setting. This role involves patient check-in, payment processing, appointment scheduling, and managing referrals and authorizations. The position requires proactive communication with clinical staff regarding patient care issues.

Requirements

• Previous experience in the healthcare industry required
• Able to work independently
• Great Phone and people skills
• Must be a team player and willing to work together with a tight-knit organization
• Must possess effective communication skills (written and verbal) to interact with fast-paced physical therapists, medical professionals, patients and their families
• Must have efficient documentation skills, an attention to detail and a willingness to learn
• Must be comfortable with EMR (electronic medical records)
• Must possess a personable, collaborative attitude, the ability to prioritize many different projects simultaneously
• Should value overall health and wellness as well as be able to promote our practice as an orthopedic specialty practice

Nice To Haves

• Experience in a Physical Therapy office preferred

Responsibilities

• Checking in patients
• Accepting co-payments and posting payments
• Scheduling appointments, problem-solving and schedule optimization
• Obtaining, managing and troubleshooting referrals and authorizations
• Communicating proactively with clinical staff any issues concerning patient care

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed