Front Desk Receptionist

Four Seasons Hotels and Resorts•Washington, DC

1d•$18 - $28•Onsite

About The Position

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Located at the entrance of Georgetown, steps from world-leading institutions and historic monuments, the hotel is located at the crossroads of DC's social and political hubs. Four Seasons Hotel Washington, DC is a timeless luxury experience where the tenured staff leverage a legacy of intuitive hospitality for high-profile guests, including global leaders and captains of industry. Discover modern luxuries at one of the top private fitness clubs and spas in DC and a culinary destination with Michelin-starred chef Michael Mina. The Four Seasons, Washington D.C. is currently looking for Dynamic and Charismatic Front Desk Receptionist to join its Front Office Team. The Front Desk Agent is an integral part of the Front Office team whose main objective is to ensure our guests have a smooth arrival, stay and departure experience. This individual responds to a wide variety of guest requests by accurately assessing the guest needs and needs, and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.

Requirements

Reading, writing and oral proficiency in the English language.
Strong communication and interpersonal skills that is friendly and helpful in disposition.
Proficient in English (speaking, reading, writing).
Excellent interpersonal, verbal, and written communication skills.
Proficient with Microsoft Office Suite or related software.
Must be flexible with their schedule – Able to work weekdays, weekends, holidays, overtime, and evening/overnights if needed.
Must already be legally permitted to work in the United States.

Nice To Haves

Preferred experience in a luxury hotel in Front Office, Concierge or Reservations.
Strong problem solving skills, ability to handle difficult situations and guests.
Strong computer skills.