Front Desk Receptionist

Internal Medicine Associates LLC • Anchorage, AK

9d • $18 - $24 • Onsite

About The Position

We are seeking a friendly and professional Front Office Receptionist to be the first point of contact for patients in a busy medical practice. This role is essential in delivering exceptional patient service while supporting daily front office operations.

Requirements

• 1+ year of experience in a high public-contact role
• Strong communication skills (written and verbal)
• Ability to work in a fast-paced, high-volume environment
• Remain calm and professional under pressure
• Basic computer skills (Microsoft Windows and data entry systems)
• High school diploma or GED required

Nice To Haves

• Customer service or medical office experience preferred

Responsibilities

• Greet and assist patients and visitors in person and by phone
• Manage a multi-line phone system and route calls appropriately
• Schedule, confirm, and update patient appointments
• Process patient check-in, records requests, and referrals
• Maintain accurate electronic medical records and patient data entry
• Collect payments and verify insurance information
• Coordinate incoming/outgoing documents, faxes, and mail
• Support chart management and daily clinic preparation
• Keep reception and waiting areas clean and organized
• Maintain patient confidentiality at all times

Benefits

• Medical, dental, and vision insurance
• Paid time off (PTO) and holidays
• Retirement plan options
• Opportunities for training and cross-training
• Career growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED