Front Desk Receptionist

ST CLOUD ORTHOPEDIC ASSOCIATES LTD • Sartell, MN

5d • Onsite

About The Position

We’re looking for a welcoming and detail-oriented Front Desk Receptionist to join our team at St. Cloud Orthopedics. In this role, you’ll be the first point of contact for our patients—providing a friendly face, answering questions, and helping ensure a smooth start to their care experience. If you thrive in a fast-paced medical setting, have a knack for customer service, and enjoy keeping things organized, we’d love to hear from you.

Requirements

• High school diploma or GED required.
• Strong communication—clear, concise, and patient-focused.
• Ability to manage multiple tasks in a busy environment.
• Knowledge of medical terminology and insurance basics.
• Computer proficiency (minimum typing speed ~40 wpm).
• Excellent customer service skills and a team-oriented mindset.

Nice To Haves

• Prior appointment scheduling or receptionist experience in a medical setting is preferred but not required.

Responsibilities

• Greet patients and visitors in a professional, courteous, and helpful manner.
• Provide instructions and directions to patients as needed.
• Check patients in for their appointments accurately and update patient information as needed in our systems. This includes reviewing and updating insurance, demographics, medical details.
• Collect copays and patient payments.
• Prepare charge tickets for appointments and verify insurance information.
• Maintain a clean and welcoming lobby environment.
• Work collaboratively with clinical staff to share information and support patient needs.
• Help resolve patient concerns with patience and professionalism.

Benefits

• Work in a respected, physician-owned orthopedic clinic with nearly 70 years of service in Central Minnesota.
• Be part of a supportive team that values both patients and employees.
• Gain experience in a clinical setting with opportunities to grow your career.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED