Front Desk Receptionist & Verification Assistant
About The Position
Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else. If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join OneDigital. The Receptionist is responsible for managing front desk operations and providing administrative support to ensure efficient office operations.
Requirements
- Excellent verbal and written communication skills
- Strong interpersonal and customer service abilities
- Professional demeanor and appearance
- Exceptional organizational skills and attention to detail
- Ability to work both independently and as part of a team
- Strong multitasking and time management skills
- Ability to maintain confidentiality
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Ability to remain calm and effective in high-pressure situations
- Strong problem-solving skills
- High school diploma or equivalent required
Nice To Haves
- associate’s or bachelor’s degree preferred
- Previous experience in a receptionist, front desk, or customer service role preferred
Responsibilities
- Answer and direct incoming telephone calls appropriately
- Greet and assist visitors in a professional manner
- Manage office supplies, including inventory tracking and request reordering as needed
- Support new employee onboarding activities
- Handle incoming and outgoing mail, packages, and deliveries
- Perform administrative tasks such as data entry, filing, and audits
- Respond to customer inquiries and resolve minor issues promptly
- Coordinate with internal departments to support smooth daily operations
Benefits
- health, wellbeing, retirement, and other financial benefits
- paid time off
- overtime pay for non-exempt employees
- robust learning and development programs
- reimbursement of job-related expenses per the company policy
- employee perks and discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
