Front Desk Receptionist / Scheduling

Ozark Regional Vein Center LLC•Rogers, AR

2d•Onsite

About The Position

Ozark Regional Vein & Artery Center, recently named 2025 Best of Northwest Arkansas: 2025 Best Vein Center, is seeking a polished, energetic, and service-driven Front Desk Receptionist/Scheduling to join their growing team. They are part of a highly respected network of healthcare practices, alongside Renew Aesthetics (2025 Best Weight Loss Clinic) and The Edge Men's Health Clinic (2025 Best of Northwest Arkansas: Men's Clinic). Together, they are known for delivering exceptional patient care, innovative treatments, and a premium experience. This role is ideal for someone who thrives in a fast-paced environment, enjoys connecting with people, and takes pride in creating a welcoming and efficient front office experience.

Requirements

Minimum 2 years of medical scheduling / call center experience or Medical Assistant (required)
Minimum 2 years of computer experience (required)
Friendly, polished, and professional presence
Strong communication and interpersonal skills
Ability to multitask and stay organized in a busy environment
High attention to detail and accuracy
Comfortable using multiple systems (e.g., scheduling software, Word, Excel)
Team-oriented with a positive, adaptable mindset

Nice To Haves

Bilingual (English/Spanish) preferred but not required

Responsibilities

Greet patients warmly and create a positive, professional first impression
Deliver a high-touch, concierge-style experience throughout the patient visit
Manage front desk communications including phone calls, texts, emails, and inquiries
Coordinate and optimize the appointment schedule to ensure smooth clinic flow
Handle scheduling changes with professionalism, empathy, and efficiency
Assist with patient check-in/check-out and accurately process payments