Front Desk Receptionist/Scheduler
About The Position
Our practice is built on a foundation of clinical excellence, compassionate support, and commitment to helping our patients through very difficult times in their lives. Every member of our team shares and is dedicated to our common goal of improving our patients’ experience, lives and outcomes. This ambitious and important goal is what motivates the selfless, collaborative, courageous and exceptional people who make up our organization. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve. Arizona Blood and Cancer Specialists is a proud partner of OneOncology. OneOncology partners access the latest cancer research and treatment options to provide the best care for our patients close to home. This collaboration is driving the future of cancer care through a physician-led, data-driven, technology-powered, and patient-centric model improving the lives of everyone living with cancer. Help us realize our mission and be a vital part of our continued success!
Requirements
- High School diploma or equivalent
- 1+ years of front desk and scheduling experience in a busy medical clinic, preferably hematology oncology clinic
- Familiar with medical terminology, procedures, and diagnoses
- Ability to prioritize and manage multiple tasks in a stressful environment while providing positive interactions with patients and outside entities.
Responsibilities
- Welcoming patients, checking them into Practice Management System, and collecting co-pays.
- Completes patient check-out including scheduling future appointments.
- Obtains pertinent patient data, pre-certifications and insurance authorization to schedule imaging studies, diagnostic tests or outside referrals.
- Coordinates scheduling of tests/procedures with patients and informs patients of special instructions prior to appointment/procedure.
- Documents in the EHR where patients are sent for outside tests etc. to ensure clear direction for the medical records department to obtain results.
- Manages providers’ schedules and work with site manager/coordinator to resolve scheduling conflicts.
- Performs other duties as assigned that facilitate efficient patient workflow and timely patient care.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
