Front Desk Receptionist/Host (Part Time Evenings)

Fiddler s Elbow Golf And Country Club Inc • Bedminster Township, NJ

10d • $0 - $22 • Onsite

About The Position

Fiddler's Elbow is seeking a Front Desk Receptionist to join their team. This role is crucial as the first point of contact for members and guests, responsible for ensuring their needs are met during their experience at the club. The club hosts a variety of events and has a rich history with elegant facilities, offering an inspiring environment for career growth.

Requirements

• Must be at least 18 years of age
• Must be able to communicate and understand the predominant language of our members and guests
• Must be a team player; possess the ability to collaborate and work well with others
• Must possess the ability to work effectively under pressure and maintain excellent service standards
• Must have excellent listening skills and an eagerness to provide excellent service
• Ability to handle many tasks at once
• Ability to reach, bend, stoop, wipe and lift to perform job functions
• Manual dexterity to operate a computer and other common office equipment on a constant basis
• Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis
• Ability to work in a fast-paced environment and remain calm under pressure
• Ability to work for extended periods of time while standing

Nice To Haves

• Previous employment in the hospitality industry preferred
• Proficient in use of computers to include Microsoft Office Suite
• Must be able to communicate in the predominant language of our Members and Guests

Responsibilities

• Greet Members and Guests immediately upon arrival
• Provide a warm welcome and a fond farewell
• Answer telephone, take messages and direct calls to appropriate extensions
• Respond to Guest Inquiries via Email
• Provide schedule and other Club information to Members, Guests and staff
• Take reservations for events/dinner, assist in the creation of floor plans and ensure Member’s sign checks at time of event
• Assist with hostess responsibilities
• Direct and whenever possible escort Members to destinations in Club
• Enforce club rules; including dress code
• Ensure work area, coat closet and reception area is kept neat and clean
• Must be knowledgeable of Club services, hours of operation, directions to and from Club and basic event information
• Assist with tracking daily To-Go orders
• Assist with Club Events, i.e., Floor Plans, Reservation Lists, CHITS (receipts) & Name Cards
• Exercise judgment while handling guest inquiries, and respond promptly with accurate and thorough information according to the individual needs of Members and Guests
• Cut and arrange name tents for tables for reservations
• Weekly Special Menus (Sea to Table & Steak House Night)
• Send morning agenda to Club personnel via Outlook
• Perform other duties as assigned by Manager

Benefits

• Competitive pay
• 2 days off per week
• Career advancement opportunities within our Club Development and Continuing Education
• Golf, Paddle/Tennis, and Fitness Privileges
• Paid Sick Leave
• PLUM Benefits
• Annual Summer and Holiday staff events
• 401(k) Plan, eligibility after 1 year of employment

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED