Front Desk Reception and Security
JFCS Of The Suncoast•Sarasota, FL
•Onsite
About The Position
The Front Desk Reception and Security staff is responsible for checking in clients, answering phone calls, and overseeing the general security of the building and its workforce. This role requires strong customer service skills, the ability to handle challenging situations calmly, and a background in building and personal security.
Requirements
- Ability to work in a team
- Ability to multi-task
- Background and experience in building and person security
- Ability to stay calm in challenging situations
- Security training background
- Strong customer service - manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments
- Punctuality
Nice To Haves
- De-escalation training a plus
- Spanish language a plus
Responsibilities
- Perform front desk reception duties as assigned
- Check in clients
- Notify staff upon arrival of visitors/guests/client
- Answer phone calls and route caller to the appropriate person/department.
- Monitor building security (indoors and outdoors)
- Complete other support job functions as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
