Front Desk Professional

The Metropolitan Club
Onsite

About The Position

A leading premier private club in Washington DC is offering a great opportunity for you to continue your career growth. The ideal candidate must multi-task effectively and accurately, work with high attention to detail, and offer creative above and beyond hospitality. The most qualified candidate is proactive and enjoys working independently. Our next front desk associate will be responsible for compassionate member service, checking guests in and out, responding to guest requests and maintaining all services available at the front desk. The position requires the candidate to be computer literate, and to be responsible for cash handling & reconciliation at the end of the shift.

Requirements

  • Member-focused, friendly individual
  • Experience as a front desk professional
  • Ability to multi-task effectively and accurately
  • High attention to detail
  • Creative above and beyond hospitality
  • Proactive and enjoys working independently
  • Computer literate

Nice To Haves

  • Prior experience as a front desk professional in a top-tier, luxury hotel or private club environment

Responsibilities

  • Compassionate member service
  • Checking guests in and out
  • Responding to guest requests
  • Maintaining all services available at the front desk
  • Cash handling & reconciliation at the end of the shift

Benefits

  • Vacation (accrued) and sick pay
  • Medical, dental, and vision plans
  • Life insurance and accidental death insurance
  • Long-term disability
  • Flexible spending account
  • Retirement plans (401 k with matching)
  • Employee assistance program
  • Educational assistance
  • Professional development
  • Christmas gift
  • Star employee of the quarter award
  • Employee of the year award
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