Front Desk Office Administrator / Executive Assistant to Director of Operations
About The Position
The Front Desk Office Administrator & Executive Assistant to Director of Operations serves as the ministry's first point of contact with clients and the general public by providing a warm welcome. The successful candidate will be a motivated self-starter with a professional demeanor, and will possess a positive attitude and excellent verbal, written, and interpersonal communication skills. Responsible for gaining knowledge of the business programs and basic procedures for Abe Brown Ministries, Inc /inspHire. This role supports the entire Ministry in providing reception, secretarial, operational, clerical, and administrative support to ensure that client service is provided in a courteous, effective, and efficient manner. Duties include answering the phone, greeting clients and guests of the ministry, making client referrals, preparation of correspondence, and supporting the Ministry staff, as necessary.
Requirements
- High School Diploma or GED required.
- Previous non-profit or ministry work-related experience (2 years minimum)
- Administrative experience (4 years minimum)
- Proficiency with Microsoft Office Suite (Excel, Outlook, and Word) and general databases.
- Maintain professional appearance and comply with company dress code.
- Excellent computer, typing, and data entry skills.
- Discretion; able to maintain complete confidentiality involving both clients and fellow employees.
- A positive, cheerful attitude with a heart for service.
- Dependable, professional, punctual, organized, flexible, and adaptable to administrative challenges.
Nice To Haves
- Associate degree or bachelor’s degree (preferred)
Responsibilities
- Greet, screen, and direct visitors and phone calls with a positive and helpful spirit
- Manage the phone system, including reviewing, responding, and redirecting ministry voice mail
- Handle sensitive information in a professional manner, including community service participant information, prayer requests, etc.
- Create, review, respond to, and redirect emails
- Distribute and manage mail, deliveries, and shipments
- Organize and maintain ministry-wide staff administrative supplies
- Communicate with outside parties regarding copiers, network printer, and other equipment needs
- Maintain the layout, organization, and cleanliness of staff areas, including the office, reception, and other areas as needed
- Process and maintain attendance using Microsoft Excel and other information received from ministry volunteers
- Work with and assist other staff members at the discretion of Supervisor
- Build effective relationships with all staff and volunteers to determine their administrative needs, including requirements and timelines, and methods to overcome any barriers that may hinder completion of tasks
- Assist with food bank distribution and data entry of food bank participants
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
