Front Desk Night Shift

Touchmark • Prescott, AZ

3d • Onsite

About The Position

Touchmark at the Ranch is now hiring for a Front Desk Resident Services Night Shift team member to join our beautiful full-service retirement community. As the Front Desk Resident Services Night Shift, you will enrich lives each day by warmly welcoming and directing all incoming visitors and guests, as well as become a “go-to” person for residents, guests and team members who have questions or need assistance overnight. Responsibilities will include but not be limited to answering and monitoring phone calls, responding to resident concerns, providing overnight support for other departments, carrying out regular rounds of the campus to support the overall well-being of the Touchmark community. Hours for this full-time position are 7:00 p.m. to 7:00 a.m. Thursday, Friday, and Saturday. If you are passionate about providing the highest level of customer service and hospitality and enjoy working with actively aging adults, we want to talk to you about joining the team at Touchmark.

Requirements

• High school diploma or equivalent
• Some experience in a customer service or hospitality position
• Experience and/or understanding of security procedures
• CPR/First Aid certification
• Valid Driver's License
• Arizona Food Handler certification
• Enthusiastic, positive attitude
• Comfortable answering phones while greeting and providing information to residents, prospective residents and guests
• Excellent at handling multiple tasks simultaneously
• Working knowledge of Microsoft Office applications and basic office equipment
• Able to maintain patient and tactful composure when dealing with residents, family members, staff members and visitors

Nice To Haves

• Sincere commitment to memorable customer service and hospitality

Responsibilities

• Answering and monitoring phone calls
• Responding to resident concerns
• Providing overnight support for other departments
• Carrying out regular rounds of the campus to support the overall well-being of the Touchmark community
• Warmly welcoming and directing all incoming visitors and guests
• Becoming a “go-to” person for residents, guests and team members who have questions or need assistance overnight

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED