Front Desk Night Auditor and Bartender
Hotel Royal Oak•Royal Oak, MI
•Onsite
About The Position
Hotel Royal Oak is looking for a dependable, personable Night Auditor who can deliver excellent overnight guest service and also support our growing cocktail program. This is not a traditional sit-behind-the-desk hotel job. Our lobby is a social space, our bar is part of the guest experience, and overnight staff play an important role in keeping the entire property running smoothly. The right person is confident working independently, comfortable making drinks, good with people, and calm when the unexpected happens.
Requirements
- Dependable and comfortable working overnight from 11:00 PM–7:00 AM
- Can work independently and make sound decisions without constant supervision
- Previous hotel, front desk, bartending, or customer-service experience
- Confident handling guest concerns in a calm and professional way
- Enjoy talking with people and creating a fun but polished atmosphere
- Can multitask without losing attention to detail
- Comfortable learning new technology and reservation systems
- Reliable transportation and consistent attendance
- At least 21 years old
- Can stand for extended periods and lift up to 30 pounds
Nice To Haves
- Previous night-audit experience
- Bartending experience and knowledge of classic cocktails
Responsibilities
- Welcome guests and complete overnight check-ins and check-outs
- Answer phones, assist with reservations, and respond to guest questions
- Complete the nightly audit and verify payments, reports, and account balances
- Monitor the property and address overnight guest or security concerns
- Prepare and serve cocktails, beer, wine, and nonalcoholic drinks during applicable service hours
- Maintain a clean, organized, and properly stocked bar and front desk
- Process payments accurately through our hotel and point-of-sale systems
- Assist with light breakfast setup and prepare the hotel for the morning shift
- Complete shift reports and communicate important updates to management
- Create a welcoming experience for hotel guests and local bar patrons
- Follow all alcohol-service, safety, cash-handling, and hotel policies
Benefits
- Competitive hourly compensation
- PTO
- Bartending tips during eligible shifts
- Full-time or part-time scheduling
- Hands-on training in hotel operations and night audit
- Opportunities to grow into lead or supervisory responsibilities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
