Front Desk Monitor
Volunteers of American Greater New York•New York, NY
•Onsite
About The Position
Booth House is a single room occupancy (SRO) residence jointly operated by Volunteers of America-Greater New York and the Institute for Community Living, which provides social services. The Front Desk Monitor answers telephone calls and takes messages for staff, receives and assists visitors, receives and routes deliveries, aids residents, and controls front door access.
Requirements
- High school diploma or GED preferred.
- Must possess a polite and pleasant manner, be efficient and firm, and have the ability to operate a busy front desk/security operation.
- Must be able to perform diverse tasks with ease and maintain confidentiality.
- Coordinator of Fire Safety & Alarms (F80) certification required within 90 days of hire.
Responsibilities
- Greet all visitors; assist them directly or announce their arrival to staff or residents.
- Ensure that all clients sign in and out as required.
- Route mail and deliveries as required.
- Handle or assist in crisis intervention.
- Follow assigned procedures in emergency situations.
- Conduct rounds at residence as assigned.
Benefits
- Medical, Dental, & Vision Coverage
- Prescription Coverage
- Life Insurance
- Retirement Plan
- Tuition Reimbursement
- Paid Time Off, including a Paid Birthday Holiday
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
