Front Desk Monitor
About The Position
Wales Avenue Residence provides safe and supportive housing to two vulnerable populations: chronically homeless adults who struggle with a serious mental illness and/or substance use issues, and young adults who suffer from a mental illness and lack a support system, have one or more behavioral health disorders, or have recently aged out of foster care and are at risk of being homeless. The Front Desk Monitor answers telephone calls and takes messages for staff, receives, and assists visitors, receives, and routes deliveries, aids residents, and controls front door access.
Requirements
- Must possess a polite and pleasant manner, be efficient and firm, and have the ability to operate a busy front desk/security operation.
- Must be able to perform diverse tasks with ease and maintain confidentiality.
Nice To Haves
- High school diploma or GED preferred.
Responsibilities
- Greet all visitors; assist them directly or announce their arrival to staff or residents.
- Ensure that all clients sign in and out as required.
- Route mail and deliveries as required.
- Handle or assist in crisis intervention.
- Follow assigned procedures in emergency situations.
- Conduct rounds at residence as assigned.
Benefits
- Medical, Dental, & Vision Coverage
- Prescription Coverage
- Life Insurance
- Retirement Plan
- Tuition Reimbursement
- Paid Time Off, including a Paid Birthday Holiday
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
