Now Open Front Desk Monitor - Glenmore Manor S95/F80 Needed $42K

AFRICAN AMERICAN PLANNING COMMISSION INC•New York, NY

25d•$42,000 - $42,000•Onsite

About The Position

The Front Desk Monitor works within the guidelines of AAPCI, carrying out its functions, policies, and procedures. This role involves observing facility schedules and adhering to established personnel policies and practices. The Front Desk Monitor is responsible for ensuring front desk coverage, authorizing entrance and departure of individuals, and maintaining the security of the premises. This includes patrolling the premises, conducting perimeter checks, and ensuring the safety and security of all floors, stairwells, fire exits, and mechanical rooms. The position also requires maintaining a visitor log, responding to alarms, investigating disturbances, and completing reports of daily activities and irregularities. Incident documentation and reporting are crucial, as is calling emergency services when necessary. The role also includes performing other related duties as requested by supervisors.

Requirements

High School diploma or equivalency
At least 21 years of age
Knowledgeable and trained on Fire Panel use
Valid Certified Fire Safety Coordinator License (F80, S95)
At least two (2) years’ experience in the security field
Related experiences or formal education on residential settings, homeless shelters, and/or supportive housing programs
Must be able to work a flexible schedule
Must be able to follow detailed procedures
Must have good customer service skills
Must be able to work collegially and independent of intensive supervision
Attends all internal trainings, and other mandated trainings scheduled by funding agency.

Nice To Haves

Supportive Housing Experience

Responsibilities

Ensure front desk coverage and authorize entrance and departure of employees, tenants, visitors, and other persons to guard against theft and maintain security of premises.
Patrol premises and conduct perimeter checks to prevent intrusion and ensure security of doors, windows, and gates of every floor.
Check every floor while making rounds to ensure the premises is safe and secured.
Check stairwells, fire exits, mechanical room, fire extinguishers and pull boxes and report problems to the Building Management or Program Director when Building Management is not available.
Make sure that all visitors sign in the visitor's log sheet and maintain a shift log.
Respond to alarms and investigate disturbances.
Complete reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Document all incidents as they occur in a timely manner and follow agency and funder procedures as it relates to incident reporting.
Call police or fire department in cases of emergency, such as fire or presence of unauthorized persons.
Performs other related duties as may be requested by immediate supervisor and in his/her absence the Program Director.