Front Desk/Member Services Associate
BallenIsles Country Club•Kankakee, IL
15d•$15 - $22
About The Position
Kankakee Country Club is seeking a Front Desk/Member Services Associate! Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.
Requirements
- High school diploma or general education degree (GED); or one to three months of related experience and/or training; or equivalent combination of education and experience.
Nice To Haves
- Knowledge of lodging system applications.
Responsibilities
- Accurately posts all charges to guests’ bills.
- Checks all guests in and out of the resort based on established procedures.
- Provides accurate and complete information about the resort and the surrounding area.
- Answers guest questions and provide directions.
- Accountable for all cash, checks, and credit card receipts.
- Accountable for all printed folios and required supporting paperwork.
- Activates the appropriate emergency procedures in the event of a fire, accident, severe weather, or medical emergency.
- Assists with faxing, copying, and message-taking duties.
- Promptly answers the phone and directs calls to the appropriate location.
- Regular and reliable attendance.
- Performs other duties as required.
Benefits
- Employees working 30-34 hours are eligible for healthcare
- Employees age 19+ are eligible for the 401(k)
- Employee Assistance Program
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
