Front Desk Medical Receptionist
Confluent Health•San Antonio, TX
•Onsite
About The Position
This role involves managing front desk operations in a medical office, ensuring efficient patient flow and excellent customer service. The position requires handling patient check-in/check-out, scheduling, insurance verification, payment collection, and maintaining accurate patient records within an EMR system. The receptionist will also be responsible for answering phone calls professionally and ensuring HIPAA compliance.
Requirements
- High School Diploma/GED required
- Basic office and customer service skills
Nice To Haves
- Previous experience in a medical office role desired!
Responsibilities
- Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
- Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
- Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
- Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.
Benefits
- Structured training, hands on learning and mentorship, and ongoing support to help you grow both personally and professionally
- A focus to create a diverse, equitable, and inclusive workplace culture
- Generous Paid Time Off
- Industry-leading Medical, Dental, Vision, LTD insurances
- 401(k) Employer Matching
- Family Building and Parental Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
