Front Desk Medical Receptionist- Cardiology

Richmond Heart and Vascular Associates • Mechanicsville, IA

9h • Onsite

About The Position

This position will have responsibility for greeting patients professionally both in person and on the phone, quickly answering or properly referring questions and issues, optimizing provider schedules and patient satisfaction with efficient scheduling, notifying providers of patient arrivals and monitoring patient wait times, ensuring availability of treatment information by accurately inputting and updating patient information into the electronic medical record, and verifying insurance and financial information and collecting patient co-payments.

Requirements

• High School or equivalent
• Two or more years Medical Office Front Desk experience
• Excellent telephone and interpersonal skills
• Customer service focus

Nice To Haves

• AthenaHealth EMR experience strongly preferred

Responsibilities

• Greeting patients professionally both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals and monitoring patient wait times
• Ensuring availability of treatment information by accurately inputting and and updating patient information into the electronic medical record
• Verifying insurance and financial information and collecting patient co-payments

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED