Front Desk Lead Position

Muv Fitness•Portland, OR

3d•$17 - $17•Onsite

About The Position

We are looking for a positive Front Desk Lead Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed. You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions. Müv Fitness has a goal to help EVERY member achieve their goals. Whether it is weight loss, muscle gain, improved health, increased energy, or all the above, the Müv Fitness staff is committed to helping every step of the way. Every day, we will together Müv one step closer to your goals! We don’t want there to be any jealousy as you see happy Muv members working out while you’re working! Don’t worry, we’ve got you covered with a complimentary gym membership . In addition to the gym membership, we also offer 401K to help you save for your future. And since health is always a top priority, we offer excellent Health Benefits. Available to team members who work 30+ hours per week.

Requirements

Previous customer service experience preferred
Strong communication and customer service skills
Upbeat and positive attitude!
Passion for health & fitness
Basic computer proficiency

Responsibilities

Enthusiastically greet members, prospective members, and guests
Provide a high-level of customer service to all members and effectively resolve issues
Handle front desk activities including answering phones and checking-in members
Assist club coordinator with tasks
Take prospective members on tours of the facility
Ensure gym systems and processes are followed
Enforce facility rules and regulations, ensuring the facility is clean and safe