Front Desk Lead Position

Muv FitnessPortland, OR
12d$17 - $17Onsite

About The Position

We are looking for a positive Front Desk Lead Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed. You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.

Requirements

  • Previous customer service experience preferred
  • Strong communication and customer service skills
  • Upbeat and positive attitude!
  • Passion for health & fitness
  • Basic computer proficiency

Responsibilities

  • Enthusiastically greet members, prospective members, and guests
  • Provide a high-level of customer service to all members and effectively resolve issues
  • Handle front desk activities including answering phones and checking-in members
  • Assist club coordinator with tasks
  • Take prospective members on tours of the facility
  • Ensure gym systems and processes are followed
  • Enforce facility rules and regulations, ensuring the facility is clean and safe

Benefits

  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Training & development
  • Complimentary gym membership
  • 401K
  • Health Benefits

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

51-100 employees

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