Front Desk Lead Position
About The Position
We are looking for a positive Front Desk Lead Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed. You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions. Müv Fitness has a goal to help EVERY member achieve their goals. Whether it is weight loss, muscle gain, improved health, increased energy, or all the above, the Müv Fitness staff is committed to helping every step of the way. Every day, we will together Müv one step closer to your goals!
Requirements
- Previous customer service experience preferred
- Strong communication and customer service skills
- Upbeat and positive attitude!
- Passion for health & fitness
- Basic computer proficiency
Responsibilities
- Enthusiastically greet members, prospective members, and guests
- Provide a high-level of customer service to all members and effectively resolve issues
- Handle front desk activities including answering phones and checking-in members
- Assist club coordinator with tasks
- Take prospective members on tours of the facility
- Ensure gym systems and processes are followed
- Enforce facility rules and regulations, ensuring the facility is clean and safe
Benefits
- Employee discounts
- Free uniforms
- Wellness resources
- Complimentary gym membership
- 401K
- Health Benefits
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
51-100 employees
