Front Desk III

Target Hospitality•, TX

6d•Onsite

About The Position

Responsible for guest services and supporting management in the general operations of the assigned facility, with accountability for supervising and directing front desk personnel, owning team work schedules, and supporting management reporting and tracking. Target Hospitality is a leading provider of specialty rental and hospitality services, delivering turnkey workforce housing, culinary, and facility management solutions to remote and challenging environments across North America. We take pride in building not just accommodations, but communities — and that same commitment to people extends to our own team. We believe that a great guest experience starts with a great employee experience, and we invest in the people who make that happen every day.

Requirements

3+ years administrative experience, preferably in a remote camp or the hotel/hospitality industry, or equivalent.
Ability to communicate effectively, both written and orally, in English.
Experience and proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
Ability to work within a team environment.
Must be able to work effectively and efficiently with or without supervision.
Strong prioritization and time management skills.
Ability and willingness to travel and work long rotations away from home.
Must be able to pass a background check and urinalysis.
Must provide your own transportation to and from the facility.

Nice To Haves

First aid certification is an asset.

Responsibilities

Accountable and responsible for maintaining a safety culture, following all SOPs, JSAs, and policies and procedures as set out by Target Hospitality.
Supervision and direction of front desk personnel, as set out by the Manager.
Plan, direct, and maintain work schedules and tasks for the front desk team.
Greet all incoming guests and employees courteously and professionally.
Check in all arrivals utilizing designated systems.
Accept payments and process transactions.
Enter all guest registration information, perform data entry, process reports, and work with computer programs to collect and record information.
Perform all required filing and data entry as directed by the General Manager.
Aid the Manager with the preparation of reports, sign-off sheets, correspondence, and tracking as required.
Answer incoming calls in a friendly, pleasant manner.
Receive, check, and redirect all incoming faxes and electronic mail.
Prepare correspondence for pick up, including packages and mail per postal requirements.
Exceed our guests’ needs by providing world-class customer service.
Attend all safety meetings and participate in Target Hospitality emergency response procedures.
Additional duties may be assigned by a manager.