Front Desk Host

Ward Road • Arvada, CO

6h • Onsite

About The Position

This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff. You speak with customers about their desired services and give them pricing information, upselling beauty treatments when possible. As you generate quotes, figure out wait times, and assist with general cleaning duties, you take pride in maintaining a positive, seamless retail environment! At Floyd's 99 Barbershop, cutting hair isn't just a job; it's a way to help others and make a positive impact on the community! Our passionate team on Ward Road loves being able to show off their creativity and continuously hone their skills as they transform clients and breathe new life into their styles. As an employee, you can enjoy the independence you need to let your talents truly shine while still receiving quality support as you learn more and reach the next level. We'd love to have you join our family; reach out today to see how you can grow with us! At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Come join the coolest shop in town - apply today with our short initial form!

Requirements

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

Responsibilities

• Answering phone calls
• Scheduling appointments
• Answering questions
• Taking messages for staff
• Speaking with customers about their desired services
• Giving customers pricing information
• Upselling beauty treatments
• Generating quotes
• Figuring out wait times
• Assisting with general cleaning duties
• Maintaining a positive, seamless retail environment

Benefits

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment
• Nationwide locations, making it easy to relocate while continuing your professional journey
• Competitive pay of $16.00/hour

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed