Front Desk Host

Hollywood • Hollywood, CA

23h • $18 • Onsite

About The Position

This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff. You speak with customers about their desired services and give them pricing information, upselling beauty treatments when possible. As you generate quotes, figure out wait times, and assist with general cleaning duties, you take pride in maintaining a positive, seamless retail environment! Step into the spotlight at Floyd's 99 Barbershop in Hollywood, located right in the heart of LA's most iconic neighborhood! With legendary music venues, buzzing nightlife, and the energy of Hollywood all around, this is the perfect place to bring your skills and creativity to the next level. We're all about delivering top-tier cuts with a laid-back, rock-and-roll vibe that keeps clients coming back. We work hard, stay inspired, and make sure every client leaves looking and feeling like a star. If you're ready to be part of a beauty team that thrives on talent, teamwork, and good energy, this is your stage-let's make some hair magic happen! At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Come join the coolest shop in town - apply today with our short initial form!

Requirements

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

Responsibilities

• Answering phone calls
• Scheduling appointments
• Answering questions
• Taking messages for staff
• Speaking with customers about their desired services
• Giving customers pricing information
• Upselling beauty treatments
• Generating quotes
• Figuring out wait times
• Assisting with general cleaning duties

Benefits

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey
• Competitive pay of $17.50/hour

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed