Part Time Front Desk Host/Weekend

Concord Hospitality Enterprises • Lyndhurst, OH

1d • Onsite

About The Position

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Requirements

• Keen sense of being proactive, responsive and caring
• Enjoy engaging with others
• Winning personality and high sense of responsibility

Responsibilities

• Assisting guests efficiently, courteously and professionally at all times.
• Maintain a high level of service and hospitality.
• Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner.
• Post guest charges, collect payments and follow all cash handling procedures as required by Concord.
• Handle guest mail and messages with respect to privacy and professionalism.
• Be knowledgeable of the hotel brand and various programs (travel programs, special offers).
• Be a great communicator to various departments and management on guest comments and concerns.
• Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.
• Have full knowledge of hotel safety and emergency procedures.

Benefits

• Competitive wages
• Medical/dental/vision plans (Full-time associates only)
• Life insurance (Full-time associates only)
• ST/LT disability options (Full-time associates only)
• 401K options (Full-time associates only)
• Tuition assistance (Full-time associates only)
• Discounted room rates at Concord managed hotels (Full-time associates only)
• Training & development and career advancement opportunities (Full-time associates only)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees