Front Desk Host
About The Position
At Floyd's 99 Barbershop in Encino, we're all about delivering standout cuts and fresh styles while keeping the vibe relaxed and welcoming. Whether you're a seasoned pro or a rising star, we offer continuous learning, a team-oriented environment, and a fun, fast-paced atmosphere where your creativity is encouraged every day. If you're looking to join a crew that values your skills, has your back, and knows how to enjoy the ride, our shop is the place for you! At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Come join the coolest shop in town - apply today with our short initial form!
Requirements
- 2+ years of customer service experience in the retail, hospitality, or beauty industries
- Experience working in a fast-paced environment
- Fantastic collaboration skills with an ability to communicate over the phone and in person
- Commitment to helping others and working with a team
- Organizational skills, attention to detail, and time management abilities
- Ability to maintain confidentiality
- Ability to work a flexible schedule, including nights and weekends
Responsibilities
- Answering phone calls
- Scheduling appointments
- Answering questions
- Taking messages for staff
- Speaking with customers about their desired services
- Giving customers pricing information
- Upselling treatments or products
- Generating quotes
- Figuring out wait times
- Assisting with general cleaning duties
- Maintaining a positive, seamless retail environment
Benefits
- Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
- Ongoing opportunity for growth
- Health benefits for full-time employees, including medical, dental, and vision
- Fun and relaxed environment
- Nationwide locations, making it easy to relocate while continuing your professional journey
- Competitive pay of $17.50/hour
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
