Front Desk Host
About The Position
This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff. You speak with customers about their desired services and give them pricing information, upselling treatments or products when possible. As you generate quotes, figure out wait times, and assist with general cleaning duties, you take pride in maintaining a positive, seamless retail environment! Join Floyd's 99 Barbershop in Venice, located at 609 Lincoln Blvd, where edgy style meets laid-back beach vibes in one of LA's most iconic neighborhoods. We're more than just a barbershop-we're a destination for self-expression, creativity, and top-tier service. Our barbershop is fast-paced, fueled by music, and built on a culture of collaboration where everyone-clients and teammates alike-feels welcome. No egos, no drama, just a team of skilled artists who love their craft, support each other, and keep the energy high. With a constant flow of clients, ongoing education, and a work-hard, have-fun mentality, we're the perfect spot to elevate your career. If you're ready to bring your talent, personality, and passion to a place that values it, we want you on our beauty team! At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Come join the coolest shop in town - apply today with our short initial form!
Requirements
- 2+ years of customer service experience in the retail, hospitality, or beauty industries
- Experience working in a fast-paced environment
- Fantastic collaboration skills with an ability to communicate over the phone and in person
- Commitment to helping others and working with a team
- Organizational skills, attention to detail, and time management abilities
- Ability to maintain confidentiality
- Ability to work a flexible schedule, including nights and weekends
Responsibilities
- Answering phone calls
- Scheduling appointments
- Answering questions
- Taking messages for staff
- Speaking with customers about their desired services
- Giving customers pricing information
- Upselling treatments or products
- Generating quotes
- Figuring out wait times
- Assisting with general cleaning duties
- Maintaining a positive, seamless retail environment
Benefits
- Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
- Ongoing opportunity for growth
- Health benefits for full-time employees, including medical, dental, and vision
- Fun and relaxed environment
- Nationwide locations, making it easy to relocate while continuing your professional journey
- Competitive pay of $17.50/hour
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
