Front Desk Hospitality Specialist

K2 Services • Washington, DC

1d • Onsite

About The Position

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. Are you a hospitality professional looking for a rewarding role with little to no nights, weekends, or holiday shifts? Bring your passion for service to a prestigious law firm as a Hospitality Specialist, where you’ll deliver concierge-style experiences in a professional setting. This is a unique opportunity to transition your food & beverage or hotel expertise into a Monday–Friday schedule, supporting high-level meetings, events, and daily office hospitality needs. If you thrive in a professional business environment and take pride in impeccable service, this role offers the perfect blend of hospitality and work-life balance.

Requirements

• High School Diploma or GED
• Minimum expectation is 1 year of work experience in a hospitality environment
• Ability to multitask with attention to detail
• Ability to resolve issues with professionalism and tact
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs
• Ability to walk, bend, kneel, stand or sit for an extended period of time
• Ability to work overtime as needed

Responsibilities

• Deliver an elevated concierge-level experience by greeting guests, responding promptly to requests, and ensuring all interactions reflect an elevated customer service approach
• Prepare and set up meeting rooms according to detailed specifications, including arranging furniture, audiovisual equipment, and providing hot and/or continental meals such as breakfasts, lunches, and catered meeting refreshments
• Conduct routine inspections of assigned floors to ensure all conference rooms, visiting office spaces, and pantry/kitchen areas are clean, well-maintained, and fully stocked with necessary supplies
• Ensure all visiting offices and temporary workspaces are organized, cleaned, and stocked daily, maintaining a professional and welcoming environment for guests and staff
• Assist with miscellaneous service requests such as supply delivery, event setup, equipment needs, or other operational support tasks as assigned including backfilling for Receptionist
• Provide flexibility in handling evolving and simultaneous priorities
• Utilize various software systems, scheduling tools, (I.e., room booking systems) to manage tasks efficiently
• Provide coverage for occasional after-hours firm events, ensuring smooth setup, coordination, and breakdown as needed to support internal and client-facing functions
• Must complete other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED