Front Desk Guest Service Agent On-Call
About The Position
As a Front Desk Guest Service Agent, you will have the opportunity to meet and interact with people from all over the world! Our Front Desk Agents proudly showcase our hotel, amenities and surroundings. The Front Desk Agent is a highly visible role in which you directly impact the guests stay and have the ability to create memories that will last a lifetime! We are seeking a reliable, professional, and customer-focused Front Desk Guest Service Agent with the flexibility to work all shifts, including overnight shifts as a Night Auditor. The ideal candidate will play a key role in ensuring a positive guest experience, handling day-to-day front desk operations, and performing nightly audits with accuracy and efficiency.
Requirements
- Refined verbal and written communication skills
- Strong computer skills
- Strong attention to detail
- Positive attitude
- Experience taking care of guests in a fast-paced environment
- Flexible schedule availability (Days, Swings, Overnights, weekends and holidays)
- Ability to stand for long periods
Nice To Haves
- Previous front desk experience
- Hotel experience
Responsibilities
- Showcase the hotel, amenities, and surroundings.
- Ensure a positive guest experience.
- Handle day-to-day front desk operations.
- Perform nightly audits with accuracy and efficiency.
- Resolve guest complaints promptly and effectively.
Benefits
- Competitive compensation package
- Incentive opportunities
- Free lunch
- Free parking
- On-Demand Pay (your Pay before Payday)
- Travel discounts at partner Noble House Hotels
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
