Front Desk Experience Curator - On Call

Coury Hospitality • Palo Alto, CA

2d • Onsite

About The Position

At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience. Join our team of Experience Curators! Coury Hospitality has an amazing opportunity as a Front Desk Agent. Front Desk Agent – AC Hotels by Marriott Palo Alto | Palo Alto, CA Refined Simplicity. Exceptional Service. AC Hotel Palo Alto invites discerning travelers to experience hospitality with a European soul. As part of the esteemed AC Hotel brand, our property blends minimalist elegance with intuitive service in the heart of Silicon Valley. With thoughtfully designed spaces, curated amenities, and a passion for detail, our hotel is a haven for both business and leisure guests seeking a stay beyond the ordinary. We’re seeking Front Desk Agents who embody warmth, attentiveness, and curiosity—professionals who thrive in creating memorable first impressions and delivering seamless guest experiences.

Requirements

• Thrive on making people feel welcome and seen
• Are naturally service-oriented, detail-focused, and tech-comfortable
• Work well in a fast-paced environment and as part of a close-knit team
• Bring a passion for eco-conscious living and experiences
• Enjoy the satisfaction of problem-solving and going the extra mile
• Have hospitality or customer service experience—or the drive to learn

Responsibilities

• Greet guests with energy, enthusiasm, and personalized attention
• Manage check-in and check-out processes with precision and grace
• Serve as an ambassador of both the hotel and local community
• Handle guest inquiries and resolve issues with creativity and care
• Collaborate with departments across the hotel to exceed guest expectations
• Accurately manage room assignments, billing, and guest profiles
• Reflect the hotel’s commitment to sustainable hospitality in every interaction

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed