Front Desk Experience Curator - On Call
Coury Hospitality•Palo Alto, CA
•Onsite
About The Position
AC Hotel Palo Alto invites discerning travelers to experience hospitality with a European soul. As part of the esteemed AC Hotel brand, our property blends minimalist elegance with intuitive service in the heart of Silicon Valley. With thoughtfully designed spaces, curated amenities, and a passion for detail, our hotel is a haven for both business and leisure guests seeking a stay beyond the ordinary. We’re seeking Front Desk Agents who embody warmth, attentiveness, and curiosity—professionals who thrive in creating memorable first impressions and delivering seamless guest experiences.
Requirements
- Thrive on making people feel welcome and seen
- Are naturally service-oriented, detail-focused, and tech-comfortable
- Work well in a fast-paced environment and as part of a close-knit team
- Bring a passion for eco-conscious living and experiences
- Enjoy the satisfaction of problem-solving and going the extra mile
- Have hospitality or customer service experience—or the drive to learn
Responsibilities
- Greet guests with energy, enthusiasm, and personalized attention
- Manage check-in and check-out processes with precision and grace
- Serve as an ambassador of both the hotel and local community
- Handle guest inquiries and resolve issues with creativity and care
- Collaborate with departments across the hotel to exceed guest expectations
- Accurately manage room assignments, billing, and guest profiles
- Reflect the hotel’s commitment to sustainable hospitality in every interaction
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
