Front Desk Dental Receptionist - Orthodontic Arts

Talent For DentalForest, VA
Hybrid

About The Position

Orthodontic Arts is seeking a dynamic and upbeat Front Desk Dental Receptionist to join their fast-paced, multi-doctor practice. The role involves being the welcoming face for patients, managing communications, scheduling, and administrative tasks. The practice utilizes advanced orthodontic treatments like aligners and braces for children and adults, focusing on efficiency, comfort, and an enjoyable patient experience. The position is based in Forest, VA, with potential hours in satellite offices.

Requirements

  • At least 1 year of previous experience in a dental/medical office
  • High School Diploma/GED
  • Strong communication and organizational skills
  • Friendly and professional demeanor
  • Attention to detail and accuracy
  • Proficient in Microsoft Office applications (Word, Excel, Outlook)
  • Submit a cover letter with resume

Nice To Haves

  • Experience with social media management of a business account

Responsibilities

  • Answer phone calls, emails, and texts, obtaining details to schedule patients correctly and respond to requests
  • Enter information accurately into the practice management system
  • Contact patients to fill open appointments and document contacts made and received
  • Follow up with patients as needed
  • Receive and post payments accurately
  • Pay attention to grammar and spelling in texts, emails, letters, etc.
  • Manage social media for a business account (a plus)
  • Work in satellite office locations on some days (transportation provided)

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan
  • Paid vacation hours
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