Front Desk Customer Service | Fun Part Time Job in Wake Forest NC

Battle House Laser Tag • Wake Forest, NC

41d • $11 - $13 • Onsite

About The Position

Battle House Laser Tag in Wake Forest is hiring Front Desk and Customer Service team members. This is a fun, fast moving part time job where you help families, birthday parties, groups, and players get checked in and ready for an awesome experience. You will be the first person many guests meet, so we are looking for someone friendly, dependable, and comfortable talking with people. Battle House Laser Tag is not your average arcade laser tag place. We run tactical, mission based laser tag games in a large indoor arena for birthdays, families, friends, team events, school groups, and more. Our Front Desk team plays a huge role in making sure every guest has a great first impression and a smooth visit.

Requirements

• At least 16 years old
• Friendly, outgoing, and dependable
• Can talk comfortably with parents, kids, teens, and groups
• Can stay calm and helpful when things get busy
• Comfortable answering phones
• Can work evenings and weekends
• Show up on time and take pride in doing a good job
• Enjoy working around fun events, birthday parties, and families

Nice To Haves

• No laser tag experience needed, training will be provided.

Responsibilities

• Greet guests as they arrive
• Check players in for games, parties, and events
• Answer phones and help customers with basic questions
• Help guests understand pricing, game options, and available times
• Assist with birthday party check ins and party room setup
• Help keep the front desk, lobby, and party areas clean and organized
• Work with Game Hosts and managers to keep groups moving on schedule
• Make guests feel welcome and excited to play

Benefits

• Unlimited FREE laser tag
• Discounts for friends and family
• Flexible scheduling around school, sports, and other commitments
• Fun work environment
• Great experience in customer service, phones, parties, and event operations
• No fryer, no drive thru, and no boring retail shift
• Tip splits

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed