Front Desk Customer Service Staff - TRICKS Gymnastics | Granite Bay, CA
About The Position
Do you love working with kids, creating confidence, and bringing energy to every room you walk into? At Tricks Granite Bay, we believe gymnastics is about more than skills — it’s about building confidence, courage, friendships, and life skills that last far beyond the gym. We are looking for enthusiastic, reliable, and kid-focused coaches to join our team and help us create unforgettable experiences for the families we serve. Whether you have coaching experience or a strong background in working with children, we provide training and support to help you grow into an amazing instructor. Tricks Granite Bay is a high-energy gymnastics and dance facility serving children from walking age through teens. Our programs focus on developing the whole child through movement, positive coaching, and an encouraging environment where kids can safely take risks, build strength, and celebrate their wins. Our team members are positive role models who help create a fun, structured, and welcoming atmosphere for every child who walks through our doors.
Requirements
- Must be at least 16 years of age (or age required for position)
- No prior experience required; training provided for the right candidate
- Passion for working with children and/or serving families in a positive, energetic environment
- Strong interpersonal and communication skills
- Friendly, welcoming, and customer-service oriented attitude
- Reliable, punctual, and responsible
- Willingness to learn, take feedback, and grow within the role
- Ability to work collaboratively as part of a team
- Basic organizational skills and attention to detail
- Ability to maintain a safe, professional, and positive environment
- Comfortable being active, engaged, and on your feet for portions of a shift
- Flexibility to work evenings and/or weekends as needed
- Ability to model and uphold TRICKS Core Values and expected behaviors
Nice To Haves
- Experience in customer service is a plus but not required.
Responsibilities
- Provide exceptional customer service and hospitality to students, families, and guests
- Create a welcoming, positive, and professional environment for everyone who enters our facility
- Support daily operations with consistency, organization, and attention to detail
- Assist customers with questions, scheduling, enrollment, and general program information
- Build positive relationships with students, families, and fellow team members
- Maintain high standards of communication, professionalism, and reliability
- Help ensure a safe, clean, and engaging environment for all participants
- Support programs, events, and special activities as needed
- Work collaboratively with team members across departments to create a seamless customer experience
- Follow established procedures while contributing ideas for continuous improvement
- Model and uphold TRICKS Core Values in all interactions
- Bring enthusiasm, energy, and a positive attitude to every shift
- Be willing to learn, grow, and support the evolving needs of the business
- Perform additional duties related to the role as assigned
Benefits
- Competitive hourly pay based on experience
- Opportunities for advancement and leadership roles
- Paid training and coaching development
- Fun, supportive team environment
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
