Front Desk Customer Service Project Director

NFC Amenity Management•Seattle, WA

6d•$33•Onsite

About The Position

We are looking for a candidate who works well independently and thrives in a fast-paced environment. Experience in supervising others is a plus. Making eye contact and being welcoming are essential. This is a full-time position.

Requirements

All employees must be legally allowed to work in the US.
Making eye contact and being welcoming are essential.
Front Desk Management
Hospitality Management
Outgoing Personality
Teamwork
Mentoring
Detail-Oriented
Proactive
Scheduling
Accuracy
Training & Teaching Others
Client Relationship Skills
Financial Management

Nice To Haves

Experience in supervising others is a plus.

Responsibilities

Assist in hiring, training, and mentoring a team that will follow the company's mission and brand standards.
Supervise staff, coordinate team meetings/trainings, and manage staff schedules to ensure desk coverage.
Create operating systems and checklists to ensure a well-maintained, clean facility.
Be the primary point of contact for facility maintenance, repairs, and cleaning.
Conduct thorough daily facility inspections and promptly communicate operational malfunctions to building management.
Promptly answer, record, and complete all resident requests, phone calls, questions, or concerns.
Coordinate all facility reservations.
Facilitate contractor check-ins and check-outs and cultivate relationships with the company's preferred vendors.
Assist in the preparation of the community events required by the building.
Stay abreast of industry standards, technology, and trends.
Perform other duties as assigned that relate to the success of the property.
This position requires you to work exclusively at the front desk.
Follows all HR and Risk Management Company Policies
Performs miscellaneous job-related duties as assigned.
Covers shifts for team members to ensure proper staffing requirements are maintained.
Uses the Company-approved Team Scheduler to ensure payroll budget compliance.

Benefits

Paid Time Off
Health/Dental/Vision Insurance options
Weekly Pay!
Paid Training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements are available for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage is available to qualifying employees in applicable areas.
Start earning generous paid time off on your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-Term Disability Income is offered to qualifying employees in applicable areas.