Customer Service Representative – Front Desk (FT)
San Carlos Flight Center•San Carlos, CA
•Onsite
About The Position
We are seeking a Customer Service Representative to join our team at San Carlos Flight Center. This is a full-time position.
Requirements
- Competency in Google Docs, Slides, and Sheets
- Basic math skills
- Professional attitude and demeanor
- Multi-tasking ability, common sense, and alertness
- Proactive issue detection, resolution, and escalation
- Able to live and work in the United States
- Able to commute to San Carlos for work 5 days a week
Nice To Haves
- Aviation experience preferred
Responsibilities
- Answering incoming phone calls
- Dispatching flights
- Checking-in and invoicing flights
- Tracking flight hours
- General office work and support
- Welcoming and signing-up new members
- Keeping front desk area clean and organized
- Effectively communicating with other staff
Benefits
- Kaiser health care contribution
- Enrollment in company 401(k) plan
- Paid vacation
- Discounts on flight training and aircraft rental
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
