Front Desk Coordinator

Eurostampa North AmericaNapa, CA
Onsite

About The Position

A customer-focused Front Desk Coordinator professional will manage the reception area. This role provides a positive first impression for clients and visitors. This role is crucial for ensuring smooth communication and efficient daily operations. Front desk must supply information regarding the organization to the public, clients and customers. The ideal candidate for this position is very motivated and has a very strong work ethic.

Requirements

  • High school diploma or general education degree (GED).
  • One or more years of receptionist experience.
  • Active listening skills.
  • Time management skills.
  • Mathematical principles.
  • Attention to detail.
  • Communicate clearly and concisely, both orally and in writing.
  • Knowledge of administrative and clerical procedures.
  • Professional personal presentation.

Responsibilities

  • Answer incoming calls promptly, screen, forward, take messages and direct them to the appropriate person or department.
  • Greet and welcome visitors, clients, vendors and employees in a professional demeanor.
  • Clean and wipe down surface areas daily in the morning and afternoon: kitchen surface, conference rooms and coffee rooms.
  • Set up notebooks and pens in all conference rooms and inspect notebook after each meeting.
  • Wash all dishes in sink and put them away daily.
  • Direct clients to conference room for press checks or meetings.
  • Responsible for timely set-up refreshments and clean-up after meetings.
  • Pickup or order online lunch for customers as required.
  • Prepare and deliver meals to conference rooms.
  • Prepare gifts for customers.
  • After a press-check remove labels from bottles being used and store them away properly.
  • Maintain and manage conference room calendars.
  • Develop and maintain a clear understanding of the company's organizational structure, key departments, and reporting relationships.
  • Maintain and create stock of Wi-Fi passwords for clients.
  • Purchase and maintain rooms stocked with coffee, other drinks, snacks, utensils and supplies.
  • Purchase and create floral arrangements weekly for front office lobby.
  • Inspect women’s restroom daily to assure adequate supply of paper towels, hand soap and air freshener.
  • Assist with checking coffee supplies weekly in production break room, expiration dates and communicate with supplier.
  • Provide general administrative and clerical support to the team.
  • Assist with appointment setup for specific projects as needed.
  • Maintain the reception area nice and tidy.
  • Water potted trees outside.
  • Blow or sweep leaves away that are by the front door and picnic area.
  • Report any abnormality to janitorial service.
  • Observe company work rules and safety regulations.
  • Other duties as assigned.

Benefits

  • Comprehensive medical benefits, including health, dental, and vision insurance
  • Life insurance
  • Disability coverage
  • Retirement plan options
  • Paid time off (PTO)
  • Sick leave
  • Holiday pay
  • Wellness programs
  • Employee assistance resources
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