Front Desk Coordinator - Richland, WA

The Joint Chiropractic•Richland, WA

2d•$18 - $20•Onsite

About The Position

The Joint Chiropractic is seeking goal-oriented, proactive, and service-minded Front Desk Coordinators for a new clinic in Richland, Washington. Both full-time and part-time positions are available. This customer-facing role supports the patient experience, front office operations, and clinic growth in a fast-paced retail healthcare setting. The role is suited to someone passionate about health and wellness who enjoys helping people. The Joint Chiropractic describes itself as the largest operator, manager, and franchisor of chiropractic clinics in the U.S., delivering more than 12 million patient visits annually across nearly 1,000 locations. The position is with a franchisee of The Joint Corp.; if hired, the franchisee will be the employee’s only employer and will set its own employment terms, including wage and benefit programs, which may vary. Starting pay is $18.00–$20.00 per hour, plus bonus. Listed benefits include medical, dental, vision, and PTO. The posting also mentions opportunities for career growth within The Joint network.

Requirements

High school diploma or equivalent required.
Strong phone, computer, and multitasking skills.
Energetic, motivated, and confident in a goal-driven environment.
Positive attitude and team-oriented mindset.
Must be able to stand or sit for long periods and lift up to 50 pounds.

Nice To Haves

At least one year of customer service and sales experience is preferred.
Office management or marketing experience is a plus.

Responsibilities

Greet and check in patients, providing a friendly and professional first impression.
Manage patient flow through the clinic in a timely and organized manner.
Present and sell wellness plans and membership packages confidently and accurately.
Support clinic sales goals by converting new and returning patients into members.
Answer phone calls and assist with appointment scheduling and patient inquiries.
Re-engage inactive members and maintain up-to-date patient records using POS software.
Assist with clinic marketing efforts and community outreach.
Maintain a clean and organized front desk and clinic environment.
Collaborate with team members and chiropractors to support a positive patient experience.