Front Desk Coordinator

Mortenson Dental Partners • Louisville, KY

8d • Onsite

About The Position

The Front Desk Coordinator is the welcoming first point of contact for visitors, patients, and team members at a dental practice. The role supports efficient and profitable office operations by handling calls, insurance verification, patient financial communications, payment posting, appointment scheduling, and participation in the patient recall program. The position is full-time, with 40 weekly hours, at the Louisville, Kentucky location. Salary is up to $22 per hour, based on experience.

The employer describes a positive, team-oriented culture, opportunities for professional growth, flexible scheduling, respect for personal time, and encouragement of employee feedback and innovation. Benefits are available after 60 days of employment.

Requirements

• High school diploma.
• Strong communication skills.
• Eagerness to learn and grow.
• Must pass a background check, including a drug screen; employment offers are contingent on the company’s determination that the candidate has passed.

Responsibilities

• Answer the telephone in a timely and professional manner.
• Support efficient and profitable operations by seeking patient referrals, maintaining equipment, using supplies cost-effectively, and posting patient charges accurately.
• Verify insurance and communicate relevant information to clinical staff and patients.
• Communicate patients’ financial obligations and properly document them for each procedure.
• Ensure accounts are properly credited when payments are received.
• Follow scheduling guidelines to maintain a manageable and profitable schedule for the dentist and hygienists.
• Participate actively in the recall program to help achieve its goals.

Benefits

• Medical, dental, and vision insurance with company contribution, available after 60 days of employment.
• Life insurance, available after 60 days of employment.
• Flexible spending accounts for health and dependent care, available after 60 days of employment.
• Paid time off and six paid holidays, available after 60 days of employment.
• Employee Stock Ownership Plan, available after 60 days of employment.
• 401(k), available after 60 days of employment.
• Daily pay, available after 60 days of employment.
• Professional development assistance, available after 60 days of employment.
• Free continuing education opportunities, available after 60 days of employment.
• Employee assistance program, available after 60 days of employment.
• Flexible scheduling.
• Opportunities for growth and advancement of skills.
• Team-oriented culture and encouragement of employee feedback and innovation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED