Front Desk Coordinator
About The Position
Dr. Kristen Conner has proudly served the Chattanooga area for more than 20 years, building successful practices centered around exceptional patient care, strong team culture, and lasting relationships. As her practices continue to grow and expand into the Soddy Daisy area, she is looking for talented, like-minded leaders who want to be part of something meaningful from the ground up. Dr. Conner believes exceptional dental practices are built by creating a culture focused on best-in-class patient care and surrounding patients with a team that genuinely loves what they do. Her approach has always been simple: be kind, build relationships, work hard, and enjoy what you do. That philosophy has helped her practices continue to grow throughout the Chattanooga area, and she is excited to continue building something special in Soddy Daisy with the right team beside her. If you are looking for a long-term opportunity where you can grow, lead, and make an impact in a positive and supportive environment, we’d love to meet you.
Requirements
- Dependable
- Skilled in quality control when handling financial information
- Skilled in performing insurance verification
- Skilled in preparing end of the day reports
- Ability to keep patients worry-free
- Ability to learn new programs as needed
Nice To Haves
- Associate’s degree
- 1-5 years of customer service, insurance, or dental experience
- Knowledge of dental software
- Knowledge of Microsoft Office programs
- Dental Front Desk experience
Responsibilities
- Handles financial information, performs insurance verification, and prepares end-of-day reports.
- Performs clerical tasks such as sorting, opening, and distributing mail, scanning, and photocopying.
- Answers phone calls and provides information to callers.
- Greets visitors/patients.
- Schedules, verifies, and confirms patient appointments.
- Explains procedures and/or services to patients using dental knowledge.
- Presents financial policies and arrangements to patients.
- Collects co-payments and verifies insurance coverage as appropriate.
- Tracks appointments due to no-shows, cancellations, and late arrivals.
Benefits
- Health, Dental and Vision Insurance (Full-time employees)
- Healthcare Spending Account
- Paid Time Off
- 401k
- Voluntary Life & Disability Insurance
- Employee Assistance Program
- Referral Program
- Employee Discount Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
