Front Desk Coordinator
Atlas Real Estate•Denver, CO
•Onsite
About The Position
We're hiring a bilingual (English/Spanish) Receptionist to be the first point of contact for everyone who calls or visits our Denver office. You'll greet residents, owners, vendors and guests, route calls and messages to the right team, and keep the front office running smoothly. This role is a great fit for someone who is warm, organized and comfortable juggling several things at once.
Requirements
- Bilingual in English and Spanish: fluent speaking, reading and writing in both
- High school diploma or equivalent
- 1+ years of experience in a receptionist, front desk, customer service or administrative role
- Clear, professional phone manner and strong written communication
- Comfortable with Microsoft Outlook, Word and Excel, and quick to learn new software
- Organized and dependable, with the ability to stay calm and courteous in a busy office
Nice To Haves
- Experience in property management, real estate or leasing
- Familiarity with AppFolio or similar property management software
Responsibilities
- Promote and continuously reinforce the Atlas Culture and Values: Purpose First > Uplifting Humanity Through Real Estate, Good for You, Good for Me, Good for Everything, In Community, Make it Memorable, Simple, Empowered, Accountable
- Answer and route incoming calls in English and Spanish, take accurate messages, and follow up so nothing falls through the cracks
- Greet walk-in residents, property owners, vendors and guests with a friendly, professional welcome
- Help Spanish-speaking residents and applicants with questions, and translate for staff when needed
- Accept and log rent payments, keys, packages and documents dropped off at the office
- Open, sort and distribute incoming mail to the right team
- Enter and update basic resident information in our property management software (AppFolio)
- Process outgoing mail including certified letters
- Assist with utility and HOA processing as needed
- Keep the lobby and front desk clean and organized, and track office supplies
- Support the office team with filing, scanning, and other admin projects
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
