Front Desk Coordinator

Elysian Wellness CampusKansas City, MO
$16 - $18Onsite

About The Position

At Elysian, your front desk isn't just a check-in counter — it's the first impression, the warm welcome, and the calm, confident energy that sets the tone for every patient who walks through our doors. We're looking for someone with a magnetic personality and a genuine love for taking care of people — someone who can be the soul of our practice. If you light up a room, thrive on staying organized, and find real joy in making people feel seen and cared for, we want to meet you.

Requirements

  • An energetic, people-first personality — someone who naturally makes others feel comfortable and cared for
  • Strong organizational skills and sharp attention to detail
  • Excellent communication skills, both in person and on the phone
  • A genuine desire to serve others and be part of a patient's positive experience
  • Ability to multitask and stay composed in a fast-paced environment
  • Prior front desk, customer service, or medical office experience preferred, but a great attitude matters most
  • Comfort with scheduling software and basic office technology

Nice To Haves

  • Experience with referral coordination or insurance processes is a plus

Responsibilities

  • Greet every patient with warmth, energy, and genuine hospitality — making Elysian feel like a place people actually want to be
  • Answer and manage a busy phone line with professionalism and a friendly, upbeat tone
  • Schedule and coordinate patient appointments with precision and care
  • Process patient referrals, including coordinating with other providers and tracking required documentation
  • Keep the front desk running smoothly — organized, on time, and detail-perfect
  • Anticipate patient needs and handle questions or concerns with grace
  • Maintain a clean, welcoming, and positive front-office environment
  • Collaborate closely with the clinical team to keep the day flowing seamlessly
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