Front Desk Coordinator - Hermitage, TN

The Joint Chiropractic•Nashville, TN

1d•Onsite

About The Position

The Joint Chiropractic is seeking a driven and proactive Front Desk Coordinator to join their team. This role is ideal for individuals passionate about health and wellness, with a love for sales and a desire for career growth. The company emphasizes world-class service and offers an opportunity to turn passion into a rewarding career. The Joint Chiropractic has been advancing the quality and availability of chiropractic care in the wellness industry.

Requirements

High school diploma or equivalent (GED)
At least one year of previous Sales Experience
Be able to prioritize and perform multiple tasks
Have a strong customer service orientation and be able to communicate effectively with members and patients
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY

Nice To Haves

Office management or marketing experience a plus!

Responsibilities

Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Participate in marketing/sales opportunities to help attract new patients into our clinics
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment
Manage the flow of patients through the clinic in an organized manner
Providing excellent services to members and patients
Gain memberships in order to meet sales goals
Greeting members and patients upon arrival
Checking members and patients in to see the Chiropractor
Answering phone calls
Re-engaging inactive members
Staying updated on membership options, packages and promotions
Recognizing and supporting team goals and creating and maintaining positive relationships with team members
Maintain the cleanliness of the clinic and organization of workspace
Presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool