Front Desk Coordinator

Precision Endodontics•Pittsburgh, PA

64d•Hybrid

About The Position

Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care. We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Come join our team— help us pioneer a new culture of dentistry. Time will be split between the South Hills office, 3 days a week and 2 days at the McMurray office.

Requirements

High School Diploma or equivalent
Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed

Nice To Haves

Associate’s degree preferred
1-5 years of customer service, insurance, or dental experience preferred

Responsibilities

Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Explains procedures and/or services to patients using dental knowledge.
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
Tracks appointments due to no-shows, cancellations, and late arrivals