About The Position

Memorial Health is seeking a Front Desk Coordinator to join its Pain Solutions team. Memorial Pain Solutions evaluates and provides customized treatments for patients with joint-, muscle-, and nerve-related conditions. This is a full-time, first-shift position, Monday through Friday, with 80 hours per pay period. The coordinator supports patients, visitors, clinical staff, and physicians through front-desk, scheduling, registration, and clerical work. The role requires a welcoming, professional manner and accurate handling of patient and appointment information.

Requirements

  • High school diploma or GED, with coursework or experience indicating basic knowledge of patient care techniques and medical terminology.
  • At least six months of clerical experience in a healthcare setting, including familiarity with filing and retrieval methods, general office practices, and coding.
  • Strong organizational abilities, attention to detail, and excellent communication skills.
  • Attain and maintain American Heart Association BLS certification within six months of employment.

Nice To Haves

  • Associate’s degree in Medical Secretarial Sciences, Coding, or a related field.
  • Certification as a Medical Assistant.

Responsibilities

  • Answer phones, record messages, and greet patients and visitors in a welcoming manner.
  • Prepare charts and schedule and confirm appointments and procedures, obtaining and accurately entering relevant information.
  • Obtain prior authorizations from insurance carriers, reconcile patient charges, and collect payments in applicable clinics.
  • Help patients schedule appointments for radiology, physical and occupational therapy, and other ancillary services.
  • Keep daily schedules accurate and accessible to staff and physicians.
  • Assist with patient registration for treatment and testing, and enter accurate demographic information.
  • Perform assigned duties while projecting a positive and professional image through appearance and behavior.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Flexible spending accounts
  • Vacation leave
  • Sick leave
  • 11 paid holidays
  • Personal day
  • Retirement through the Ohio Public Employee Retirement System
  • Deferred compensation
  • Tuition reimbursement
  • Kidzlink Daycare Center
  • Employee recognition
  • Free parking
  • Wellness Center
  • Competitive salaries
  • Professional development opportunities
  • Supportive work environment
  • Community/family atmosphere
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