Front Desk Coordinator | Pain Solutions | Full-Time, Benefits-Eligible

Memorial Health Ohio•Paris Township, OH

1d•Onsite

About The Position

We are seeking a Front Desk Coordinator to join our Pain Solutions team at Memorial Health! This is a full-time (1st shift, Monday-Friday) position. Memorial Pain Solutions provides evaluation and customized pain solution treatments for patients with joint, muscle, and nerve-related conditions.

Requirements

High school diploma or GED with coursework or experience indicating basic knowledge of patient care techniques and medical terminology.
At least six (6) months of clerical experience in a healthcare setting, including familiarity with filing and retrieval methods, general office practices, and coding.
You must attain and maintain American Heart Association’s BLS certification within six (6) months of employment.
Strong organizational abilities, attention to detail, and excellent communication skills are essential.

Nice To Haves

An Associate’s Degree in Medical Secretarial Sciences, Coding, or a related field preferred.
Certification as a Medical Assistant preferred.

Responsibilities

Answer phones, record messages, and greet patients and visitors with a welcoming demeanor.
Prepare charts, schedule and confirm appointments and procedures, ensuring all relevant information is obtained and entered accurately.
Obtain prior authorizations from insurance carriers, reconcile patient charges, and collect payments in applicable clinics.
Help patients schedule appointments for radiology, physical, and occupational therapy, and other ancillary services.
Ensure daily schedules are accurate and accessible to staff and physicians.
Assist with patient registration for treatment and testing, and enter accurate demographic information.
Perform assigned duties while consistently projecting a positive and professional image through appearance and behavior.