Front Desk Coordinator - Katy-Fulshear

The Enrichery • Katy, TX

2d • $15 - $17

About The Position

The Enrichery is seeking a vibrant, part-time Front Desk Coordinator to work with the Director at its Katy-Fulshear location. The position is approximately 25 hours per week, with hours Monday through Thursday from 5:00 p.m. to 9:00 p.m. and Sunday from 9:30 a.m. to 6:00 p.m.; Friday and Saturday are off. The coordinator welcomes parents and students, handles phone messages and scheduling-related email, supports office administration and organization, maintains student attendance records and coach calendars, prepares welcome and gift bags, proctors and grades practice exams, contributes requested social media content, and creates employee profiles. The coordinator may also train people hired for the same role at other locations.

Requirements

• Friendly demeanor and strong communication skills.
• Comfortable talking with clients on the phone.
• Exceptional time-management and organizational skills.
• Reliable transportation.

Nice To Haves

• Social media knowledge is preferred but not required.

Responsibilities

• Graciously welcome parents and students when they arrive at the office.
• Answer the phone and take messages for the Office Manager or Director to address the following day.
• Check email periodically for scheduling-related messages received during evenings or weekends and update academic coaches about time-sensitive schedule changes.
• Assist the Office Manager or Director with administrative tasks.
• Keep the office organized and clean, maintain inventory of textbooks, supplies, and snacks, tidy the office at the end of each day, and perform light cleaning as needed, such as wiping desks, vacuuming, and emptying trash bins.
• Update spreadsheets to track student hours and attendance.
• Check the weekly session calendar in the scheduling system for double bookings involving clients or Academic Coaches.
• Use scheduling software to update Coach calendars to reflect time-sensitive changes.
• Assemble welcome bags or gift bags for new students and special occasions, including holidays or before major tests.
• Proctor practice ACT, SAT, and/or ISEE exams on Sunday mornings during the school year; grade and scan tests.
• Provide photos or content for The Enrichery’s social media posts as requested.
• Create employee profiles using a Canva template for new employees to be added to the website.
• Train new hires for the same position at other locations as needed, typically once or twice a semester.

Benefits

• Paid training.
• Professional development workshops and opportunities.
• Referral bonuses and incentives.
• Growth opportunity: high performers in this role are eligible for promotion to a full-time Office Manager position.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed